Privacy Policy

1. Introduction

Madrasah Jobedatul Banat & Welfare Trust (referred to as "we", "us", or "our") is dedicated to protecting the privacy of our donors, students, volunteers, and visitors. This Privacy Policy details the types of personal data we collect, why we collect it, how it is used, and the steps we take to keep it secure.

Our data processing operations are carried out in compliance with the laws of India, including the Digital Personal Data Protection (DPDP) Act, 2023 and the rules framed under the Information Technology Act, 2000 (specifically Section 43A and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011).

2. Personal Data We Collect

We only collect personal information that is necessary for processing donations, fulfilling statutory reporting compliance, responding to inquiries, or updating you about our programs. This includes:

• Identity Information: Full name, age, and relationship to the trust (e.g., donor, volunteer).
• Contact Information: Mailing address, billing address, email address, and phone number.
• Statutory & Exemption Data (for Indian Donors): Permanent Account Number (PAN) which is a mandatory legal requirement under Section 80G of the Income Tax Act, 1961, to issue tax-exempt donation certificates.
• Payment Transaction Data: While payment details are securely processed by PCI-DSS compliant third-party payment gateways, we retain details of the transaction id, amount, date, and transaction status for reconciliation and audit purposes.
• Usage and Technical Information: IP address, browser type, and navigation logs when you visit our website, collected via technical cookies to improve web performance.

3. Purpose and Legal Basis for Processing

Under the DPDP Act, 2023, we process your personal data under the legal basis of explicit consent, which you provide when signing up for updates, submitting a support ticket, or choosing to make a donation. The primary purposes include:

• Exemption Certificate Issuance: Uploading donation statements to the Income Tax Department of India (Form 10BD) so that your tax exemption (Section 80G) reflects in your tax filing (Form 26AS/AIS).
• Processing Donations: Reconciling bank statements and coordinating with payment partners.
• Communication & Support: Sending payment receipts, annual reports, tax certificates, and answering feedback or queries.
• Compliance and Auditing: Fulfilling auditing guidelines under the Indian Trusts Act, 1882, and keeping record backups as required under the Income Tax Act.

4. Data Storage, Safety, and Security

We employ industry-standard technical and organizational security measures to protect your personal and sensitive data against loss, misuse, unauthorized access, disclosure, or alteration.

All online transaction forms on our site utilize SSL (Secure Socket Layer) encryption. Your financial parameters (credit/debit cards, banking credentials) are never stored on our web servers; they are directly transmitted to certified payment aggregators.

5. Data Retention

We do not retain personal information longer than is necessary to fulfill the purposes for which it was collected, unless a longer retention period is mandatory under applicable laws. Financial ledger logs, PAN records, and donor details linked to tax filings are retained for a minimum of 8 financial years to comply with Indian income tax and audit guidelines.

6. Your Rights under the DPDP Act, 2023

As a data principal (user), you have specific statutory rights that you may exercise by writing to our Grievance Officer:

• Right to Information & Summary: Request details on what personal data we hold and how we use it.
• Right to Correction & Erasure: Request us to correct inaccurate records or request deletion of data that is no longer needed for legal or audit purposes.
• Right to Withdraw Consent: You may withdraw your consent for email communications or newsletters at any time.
• Right of Grievance Redressal: Register grievances in case of unresolved data protection concerns.

7. Cookies and Analytics

We use cookies to analyze web traffic, remember user display preferences, and optimize user experience. You can choose to configure your web browser settings to block or refuse cookies. However, doing so might restrict certain dynamic elements of our website (e.g., interactive donation tools).

8. Grievance Officer

If you have questions regarding this Privacy Policy, wish to exercise your rights, or have a grievance concerning data safety, please reach out to our designated Grievance Officer: